Care Instructions 🙏🏽

In order to make your earrings last a lifetime, please take note of the below:

*avoid contact with water and exposure to long periods of direct sunlight
*store your earrings in a safe, dry area such as a jewellery box or frame
*clean your jewellery with a damp cloth - avoid using any harsh chemicals
*avoid contact with your makeup, cleansers, perfume, hairspray... you get the idea!
*finally, (and let’s be real, we are all guilty of this), avoid chucking them in your handbag where possible!

Earrings with brass components should be treated with care to avoid damage. Avoid exposure to creams and oils, harsh chemicals & perfume. If they tarnish or fade, try giving them a wipe with brass cleaners or a soft cloth. 

Returns 📬

Please note no returns or exchanges unless your item has been lost or damaged in transit to you.  If you are unhappy with your purchase due to damage or defect, please contact us at franckliemydear@gmail.com.

Shipping 💌

Shipping domestically within New Zealand for NZ$5.00 standard NZ tracked post and to Australia for NZ$10.00 international airmail.  

All purchases over NZD100 receive FREE delivery (tracked), woohoo! This is calculated at checkout with shipping code SHIPSHIPAWAY (not applicable for shipping rates over NZD$50).

Your items will be shipped within 1-3 business days of the order being made and payment received. Please note postage times will vary depending on your location and international orders can take up to 2-4 weeks. 

Please note the impact of Covid-19 on airline and postal operations may cause a delay on your delivery timeframe.  Unfortunately this is out of our hands but we will endeavour to keep you updated where possible.